Article Written By: ronaldeddy
Enterprise marketing management and Sales organizations are under pressure to get results; even as teams are trimmed down and operating budgets are shrinking. This is an opportune time to evaluate the relationships and processes that Enterprise marketing management and Sales share responsibility for the corporate sales funnel. It is broadly understood that marketing automation software role is to fill the sales funnel with leads generated from their brand building and order production initiatives. The Sales team then takes over to process the leads through the various stages of the funnel. As dependent as the teams are on each other, they can evolve into disparate functions that make it challenging to hand off sales leads from marketing automation software to Sales. Even in cases where the teams have been integrated, differences in focus may still result in a great effort to build consensus or agree on overall goals and expectations. In both cases, the challenge is to ensure that the leads generated by marketing calendar software are qualified to the satisfaction of both teams, and that the handoff to Sales occurs at the point in time that maximizes the chances of an actual order from the customer. Success ultimately depends on building consensus between the two teams. This includes understanding the buyer and supportive on the criteria for a qualified lead. Next, marketing calendar software and Sales must clearly define the responsibilities and ownership for the lead at every stage of the marketing campaign management software and Sales process. By aligning Sales and marketing campaign management software with mutually agreed upon goals and processes, companies can introduce a collaborative approach to customer management, and effectively measure and optimize the performance of both teams. By building consensus, these two functional areas can become a single effective revenue-generating team.
This Article Has Been Published on Sat, 11 Sep 2010 and Read 169 Times