To start with, the network management system is the hardware and software used to control and assesses a network. These network management systems are able to computerize the practices which are used for cost allotment, expense management auditing, invoice dispensation and inventory deployment.

On the other hand, the ITIL process or the Information Technology Infrastructure Library process is a series of texts that talks about concepts and policies for the best practice system used in improving their services and IT management.

The ITIL process contains an in-depth explanation of vital IT practices with the use of comprehensive checklists, measures and tasks that can be customized by the IT manager based on its needs. Its purpose is largely assisting in the production of top quality IT services by IT managers.

These volumes encompass the five aspects of the IT network management system. These have to be done in the correct order that they are presented. First is the Core Service Strategy. It focuses on prioritizing and clarifying what the IT services and resources that are needed. This strategy teaches the managers of the network management system how to do research on the current IT market and business needs as well as how to make a long-standing plan of strategy.

The next volume talks about Service Design which emphasizes on technology that creates these services as well as the people doing them. This text shows IT managers how to best use their abilities in assigned job. It tells them how to spot the computer's hardware and software and the other business resources and make the most of them to their advantage. It tells the IT manager how to design a system that lists the services that they can offer and the effect that the services have on the network, business and clients.

Service Transition means implementing the long-term strategies that were previously generated. This volume also tells about the changes to be made to the current network management system's framework by using these strategies. It talks about the ways that the IT managers become flexible in using the new technology and services that will eventually come to pass.

Next in the series is Service Operation. This volume is necessary in maintaining the network management cycle by showing how to use the generated plans for the business as well as clients by using a customer service desk and operations management. It also puts emphasis on the daily production and delivery of IT services.

The final volume in the ITIL is Continual Service Improvement. This volume gives the managers the necessary tools to supervise, assess and develop their services thereby maintaining the cycle of the network management system.

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